Robotic Process Automation



Unsplashed background img 3

Design

We use our internally developed "Design for Automation" techniques that are tailored around 6 key principles:

  1. Discrete Processes
  2. Batching
  3. Autonomation (jidoka)
  4. Doing to the 20 in the 80/20
  5. Shift Complexity
  6. Ingrain Continuous Improvement

Our designers all have a minimum of 5 years domain/industry experience. We have accountants, claims managers, bankers, tax auditors on staff that know the processes and can challenge your existing processes offering improvement prior to automation.

Deliver

We have a strong delivery capability that focuses not just on development but on managing the impact of change on the workforce and within the process itself. Our developers are all based and sourced locally in Australia, and have a background in process engineering. All our developers go through testing, training and accreditation before they are allowed to develop your processes.

Support & Maintain

We offer a full turnkey service, where we support processes we have built and also ones that you have built. Offering varying level of support from 24/7 to business hours.