The Medical Certificates process monitors a work queue in workflow tool, Novus. From each queue item, medical certificate documents are downloaded and sent to ABBYY FlexiCapture for OCR. Extracted medical certificate data is then entered into the claim management system and the work item is moved to a completed queue in Novus.
Buying a new or used vehicle requires a lot of time and effort from customers. Automotive retailers are pressured to offer the best customer experience to keep customers happy.
The daily assignment of claim managers to new insurance claims is automated and performs daily in a claim management software.