RPA Developer/Support
Costa Rica | Full-time
Marketing
Transforming Claims Management with NLP-Powered Insurance Claims Agent
Bus Queensland faced challenges with its manual insurance claims process, resulting in delays and unresolved claims. To address these issues, Blackbook AI implemented an NLP-powered Insurance Claims Agent to automate communication, streamline workflows, and proactively monitor delays.
Food Processing Quality Control
A leading Australian beef supplier struggled with traceability and quality control in their meat processing line, risking waste and inefficiency that affected their bottom line and the premium quality expected by customers.
Production Line Defect Detection
A leading food production company aimed to improve food safety and product integrity by implementing an advanced defect detection solution to prevent contaminants from reaching consumers.
Why Predictive User Interfaces Beat Chatbots for Business Workflows
INSIGHTS
Why Predictive User Interfaces Beat Chatbots for Business Workflows
Thuy Lam
CEO and Head of R&D
Published 29 January, 2025
Chatbots have come a long way, but they’re not always the best fit for business processes, especially when tasks and workflows are predictable.
Blackbook AI Debuts 11 Pre-Built AI Agents on Action Fabric
NEWS
Blackbook AI Debuts 11 Pre-Built AI Agents on Action Fabric
18 December, 2024
Action Fabric’s newly launched suite of prebuilt AI Agents is designed for fast and seamless implementation, empowering businesses to automate critical tasks from day one. These intelligent tools are ready to be deployed immediately, helping organisations streamline processes, reduce errors, and improve efficiency – without the lengthy setup time typically associated with automation solutions.
Graduate Associate Consultant – Low Code
Sydney | Full-time
Agentic AI: A Two Phased Approach
INSIGHTS
Navigating the Two Phases of Agentic AI
Thuy Lam
CEO and Head of R&D
Published 5 December, 2024
Agentic AI’s evolution will likely happen in two phases. Phase 1 focuses on overcoming foundational roadblocks, like legacy system integration and data quality, while implementing structures for AI agents to make semi-autonomous decisions.
Blackbook AI Launches Australia’s First Agentic AI Platform
NEWS
Blackbook AI Launches Australia’s First Agentic AI Platform
9 December, 2024
Blackbook AI, a leader in AI, automation, data, and digital innovation, has announced the launch of Action Fabric, Australia’s first Agentic AI platform. Designed to redefine process automation, Action Fabric enables organisations to create and deploy intelligent AI agents within one unified ecosystem.
