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Blackbook.ai

Employee Offboarding Automation

Organisations with high staff turnover rates can save valuable time by automating offboarding processes.

Client Industry

Education

Technology stack

RPA

Industry

Education

Technology stack

RPA

Industry

Education

Technology stack

RPA

The challenge

An Early Childhood Learning provider had over 16,000 staff members and a high turnover rate. Separation Certificate and Final Payment Advice had to be completed and distributed within a specific time period for every single terminated employee.

The solution

We built a RPA bot for the client that performed the following tasks:

  • The bot identified the terminated employee number,
  • Logged into the ERP system and retrieved employee data,
  • Downloaded and filled the Separation Certificate form from the Centrelink website,
  • Saved the completed Separation Certificate form in a secure shared drive,
  • Executed a number of commands within the ERP system (HR) to generate the Final Payment Advice,
  • Saved the document in the secure shared drive, and
  • Emailed a copy of both completed documents to the former employee.

The outcomes

  • The HR team was able to focus on their people instead of performing time consuming offboarding processes.
  • Former employees received their documents in due time.
  • The organisation was able to see cost savings with payback within several months of implementing the RPA bot. 

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