Anti-Social Behaviour Detection
A large public transport company engaged Blackbook.ai to develop an AI powered edge monitoring device, capable of detecting both abusive language and damage to property.
Marketing
Employee Offboarding Automation
Organisations with high staff turnover rates can save valuable time by automating offboarding processes.
Automated Vendor Reconciliations​
The client engaged Blackbook.ai to find ways to support their Accounts Payable (AP) team when processing documents.
Call Centre Forecasting & Workforce Scheduling​
Take the guesswork out of rostering call centre staff. By using machine learning and predictive analytics, you can effectively manage your workforce and improve customer service.
Survey Topic and Sentiment Analysis
A company that performs community survey and engagement analysis engaged Blackbook.ai to build an automated dashboarding solution for open text responses on surveys.
Fall Detection
The client engaged Blackbook.ai to improve accuracy and speed of their fall detection device.
Service Desk Email Processing​
Ease the workload by utilising Email Processing as the first line of defense against the deluge of incoming emails directed to service desks.
Intelligent Insights for Loan Applications​
The lending process is an important part of the Banking sector, and is supported and enhanced by AI.
Improving Claims Processing With OCR Automation
As consumers demand faster claim processing and payment, insurance companies must digitise their claims management processes.
Updating Price Changes Workflow
A retail wholesale business engaged Blackbook.ai to create a workflow that receives extracted records of price changes for their products and saves the new prices in reports that are to ready to be reviewed.
