Take the guesswork out of rostering call centre staff. By using machine learning and predictive analytics, you can effectively manage your workforce and improve customer service.
A company that performs community survey and engagement analysis engaged Blackbook.ai to build an automated dashboarding solution for open text responses on surveys.
A retail wholesale business engaged Blackbook.ai to create a workflow that receives extracted records of price changes for their products and saves the new prices in reports that are to ready to be reviewed.
An Australian electricity and retailing company engaged Blackbook.ai to build a Rock Fall Identification and Predication System in order to identify recent rock fall locations.